K2R

Warranty

Your Eyes Matter

Every k2r pair includes a clear warranty policy, certified UV protection, and reliable support from Valparaíso de Goiás to anywhere in Brazil.
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Warranty & Returns

What does the k2r warranty cover?

All k2r sunglasses include certified 100% UV protection, subject to the warranty terms shown at purchase.

What if my order arrives damaged?

If your sunglasses arrive damaged or show a manufacturing defect, contact us with photos and your order details.

What damage is excluded?

Warranty coverage applies to manufacturing defects, not damage caused by accidents, misuse, scratches, or normal wear.

How do I request a return?

For returns, contact k2r promptly and keep the product, packaging, and proof of purchase in good condition.

How are approved claims resolved?

After approval, we will guide you through replacement, repair, or another solution according to the purchase terms.

How can I contact k2r support?

Our support team in Valparaíso de Goiás assists customers throughout Brazil via WhatsApp or the contact form.